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FAQS

AVAILABILITY

Our designs are limited editions; we make very few of each model, and some models are completely exclusive, one-of-a-kind pieces. If the model you like appears out of stock online, please check with us for availability and we will confirm if it can be made.

The fishnets and fringes are ongoing collections, pieces that you can customize with your favorite colors. Together, we will create an exclusive design just for you.

DELIVERY TIME

We make everything by hand, so the delivery time is as follows:

 

Bags:  7-10 days approx.

April Moon bracelets (woven with thread):  5-7 days approx.

B&B bracelets (fabric):  3-5 days approx.

 

If you need it in a shorter timeframe, please contact us and we will confirm if it is possible to received it before.

 

SHIPPING COSTS

Shipping is done through a courier service, 24-hour service.

The shipping cost is calculated during the purchase process, depending on the destination and the purchase amount.

RETURNS

We handcraft each design, subject to rigorous quality control throughout the entire process, so there's no risk of receiving a defective item. Furthermore, most of our designs are made to order. For this reason, we do not accept returns or exchanges.

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